Case Studies

Websites created using our SHINE Method

A luxury new website for The Melbreak Hotel in Workington, Cumbria

The Melbreak Hotel

THE CHALLENGE

The Melbreak Hotel came to us through our partners, Rebecca Watson and Kim Brough, with a clear problem: their existing website simply wasn’t doing the hotel justice. Despite offering beautiful rooms, a popular restaurant, and strong business facilities, the online presence felt dated, unclear, and unconvincing. It wasn’t attracting the right guests, and it certainly wasn’t showcasing the hotel’s true personality.

They needed a website that elevated the brand, captured the hotel’s warmth and quality, and converted casual browsers into confident bookers.

OUR APPROACH

SEO‑led strategy

Kim kicked things off with deep SEO research to understand exactly what potential guests were searching for - and how The Melbreak could stand out. This shaped the entire site structure, page hierarchy, and messaging, ensuring the hotel would perform strongly in both search engines and AI‑generated answers.

Conversion‑focused copy

With the strategy in place, Kim crafted fresh, engaging copy designed to speak directly to the hotel’s ideal guests. Every word was chosen to build trust, highlight value, and make the experience feel tangible before visitors even arrived.

A luxury visual overhaul

Rebecca then brought the new narrative to life with a complete design refresh. Using brand‑new interior and exterior photography, she created a modern, elegant visual identity that instantly communicates comfort, quality, and attention to detail. The design balances clarity with luxury; clean layouts, intuitive navigation, and a premium feel throughout.

Custom room booking module

Our developers worked with the RezBookings platform to create a bespoke booking widget to display on the accommodation pages of the website - making it quick and easy for visitors to check for room availability without leaving the website.

THE RESULTS

The Melbreak Hotel’s new website is a complete reinvention; rebuilt from the ground up to attract, inspire, and convert.

Visitors now get a true sense of what it’s like to stay, dine, or host an event at the hotel. The combination of SEO, strategic copy, and high‑end design ensures the site not only looks stunning but performs exceptionally well.

Key improvements include:

  • A fully restructured site aligned with real search demand
  • Stronger visibility for both leisure and business audiences
  • Faster loading speeds across desktop and mobile
  • Fully optimised images, ALT tags, and schema markup
  • Full redirect setup in place to ensure a seamless experience for visitors and search engines accessing old URLs
  • A cohesive, luxury brand experience that builds trust instantly

The result? A website that finally reflects the quality of the hotel, and helps bring more of the right guests through the door.

The old website:

The Melbreak Hotel original website design

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